93pok Terms and Conditions

1 General Provisions and Eligibility

93pok (hereinafter referred to as "93pok", "platform", "we" or "us") is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions apply to the use of the 93pok website (93pok.cam) and all related services.

By accessing this platform or using any of its services, you automatically agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions form a legally binding agreement between you and 93pok. In addition to this document, our Privacy Policy and Responsible Gaming Policy also apply to you.

2 Account Registration

To enjoy the full services of 93pok, you will need to create a personal account. The following conditions apply at the time of account registration:

2.1 Providing Accurate Information

You must provide true, accurate, and complete information at the time of registration. Providing false or misleading information may result in immediate termination of your account and forfeiture of any deposited funds.

2.2 One Person, One Account

Each person may operate only one account. Operating multiple accounts by the same person is strictly prohibited. Violating this rule will result in the closure of both or all accounts.

2.3 Password Security

It is your responsibility to keep your account password confidential. Do not share your password with anyone. If you suspect unauthorized access, notify the support team immediately.

2.4 Identity Verification (KYC)

93pok reserves the right to verify your identity before a withdrawal or at any time. Failure to provide required documents (national ID card, passport, or other valid document) may result in account suspension or withdrawal being put on hold.

3 Age Limit and Eligibility

The following eligibility conditions must be met to use the 93pok platform:

• You must be at least 21 years of age.
• You must operate your account entirely of your own free will and judgment.
• You may not operate an account on behalf of another person.
• The payment method you provide must be registered in your own name.
• You may not be a representative or employee of a competing organization.

93pok may request proof of age at any time. Some account activities may be restricted until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods can be used to deposit money into 93pok: bKash, Nagad, Rocket, and bank transfer.

• The payment account used for deposits must be registered in your own name.
• Depositing from a third-party account is strictly prohibited.
• Successfully verified deposits are added to the account almost instantly.
• If a deposit fails for any reason, please contact the support team.

4.2 Withdrawal Terms

• Completing identity verification (KYC) is mandatory before making a withdrawal.
• Withdrawals can only be made using the same method used for the deposit — withdrawals via a new method may be possible but will require additional verification.
• Withdrawals may be delayed if active bonus wagering has not been completed.
• Daily and weekly withdrawal limits may apply; please check with the support team for details.
• Unusual or suspicious withdrawal requests will not be processed without verification.

4.3 Anti-Money Laundering Policy

93pok is committed to preventing money laundering. Depositing funds from any illegal source is strictly prohibited. Suspicious transactions will be investigated and the relevant authorities will be notified if necessary.

5 Bonuses and Promotions

93pok regularly offers various bonuses and promotional offers. These offers are available subject to specific conditions.

5.1 Welcome Bonus

5.2 General Bonus Terms

• Each bonus offer has its own specific terms, which will be communicated at the time the bonus is received.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• Multiple bonuses cannot be used at the same time unless specifically approved.
• Using fraudulent methods to obtain bonuses will result in forfeiture of the bonus and may result in account closure.
• 93pok has the sole right to award and cancel bonuses.
• A bonus can be received only once per account, per device, and per IP address.

5.3 VIP Program

93pok's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

You can be promoted to a higher tier based on your gaming activity and consistency.

6 Betting Rules

6.1 Betting Limits

93pok has set minimum and maximum bet limits for each game and betting category. These limits may change from time to time.

6.2 Finality of Results

Once the result of any game is announced, it is considered final. In proven cases of technical error, 93pok reserves the right to reconsider.

6.3 Sports Betting

Additional rules apply to betting on cricket, football, kabaddi, and other sports. In the event of a match being postponed or cancelled, 93pok's decision on the outcome of the bet will be final.

6.4 Live Casino

If a live casino game is disconnected due to a technical issue, the result will be determined according to the server log. In the event of a discrepancy between the dealer's announcement and the server, the server log will be considered authoritative.

• Placing opposing bets on the same game simultaneously (arbitrage betting) is prohibited.
• Placing bets automatically using software or bots is prohibited.
• Each bet must be placed personally and at your own discretion.

7 Prohibited Activities

The following activities are strictly prohibited on the 93pok platform and, if detected, may result in account termination and forfeiture of funds:

• Operating multiple accounts
• Opening or operating an account using another person's identity
• Fraudulently collecting bonus benefits
• Attempting to hack an account or carry out a cyber attack
• Attempting to interfere with game operations
• Harassing or threatening other users
• Money laundering or using funds for illegal activities
• Using an account for commercial purposes or managing bets on behalf of others
• Providing false or misleading information
• Attempting to exploit any vulnerability or flaw in the platform

8 Account Closure and Termination

8.1 Voluntary Account Closure

You may close your account at any time by contacting our support team. Any remaining funds in the account should be withdrawn before closure. Any active bonus will be cancelled.

8.2 Account Termination by 93pok

93pok reserves the right to terminate or suspend your account without prior notice in the following circumstances:

• If these terms and conditions are violated
• If fraudulent activity is suspected on the account
• If the identity verification process is not completed
• If the account remains inactive for an extended period
• For legal or regulatory reasons

8.3 Account Reactivation

Requests to reactivate a suspended account must be made through the support team. 93pok will make a decision after investigation.

9 Responsible Gaming

93pok firmly believes in responsible gaming. Gaming should be for entertainment — not a tool to solve financial problems.

• Always play within your means.
• Gaming should not be thought of as a source of income.
• Avoid playing when you are stressed or feeling low.
• If you experience gaming problems, contact us or seek expert assistance.
• Make sure that minors cannot access your account.

Visit our Responsible Gaming page to learn more.

10 Privacy & Data Protection

93pok gives the highest priority to protecting your personal information. We use SSL encryption to keep all data secure.

We use the information collected from you only for providing services, verification, ensuring security, and meeting legal obligations. Your information is not sold to third parties.

Read our Privacy Policy for more details.

10.1 Use of Cookies

93pok uses cookies to improve your website browsing experience. By using the website you agree to the use of cookies. Cookies can be disabled from your browser settings, but this may limit some functionality.

11 Intellectual Property

All content on the 93pok website — logos, designs, text, graphics, software, and other elements — is the intellectual property of 93pok.

• Reproduction, distribution, or commercial use of any content on the platform without prior written permission is prohibited.
• Unauthorized use of 93pok's trademarks or brand name is prohibited.
• The intellectual property related to game software belongs to the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.).

12 Limitation of Liability

93pok will not be held liable in the following situations:

• If a game or bet is affected due to internet connection loss
• If loss occurs due to the user's own error
• If a problem arises due to a fault in third-party software or services
• If the service is temporarily unavailable due to unexpected technical failure
• If the user's account information is disclosed to others (where this is due to the user's own negligence)

13 Changes to Terms

93pok reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new terms and conditions. It is therefore your responsibility to visit this page regularly to stay updated.

The date of the latest update to the terms and conditions will be noted at the top of the page.

14 Contact & Support

If you have any questions about these terms and conditions, please contact us:

Our support team provides round-the-clock service in Bengali. Get help with anything from the Support page.

To submit a complaint or dispute, contact us directly by email. 93pok is committed to resolving all complaints as quickly and fairly as possible.